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HomeMy WebLinkAboutiWorQ Systems Inc (2)TextMyGov TextMyGov P.O. Box 3784 Logan, Utah 84323 435-787-7222 Partnership Proposal Introducing TextMyGov Mi -WIN VE 10:44 AM 97°% � MY City Details Whal Is the nearest address? CMMMM Add notes or upload a picture. It none. text NONE ',Ve have submplled your road damage report. Thank you! TextMyGov was developed to open lines of communication with local government agencies and citizens. The system works 24 hours a day and easily connects with your website and other communication methods. Using the regular messaging app on any smartphone, the smart texting technology allows the citizen to ask questions and get immediate responses, find links to information on the agency's website, address problems, report any issues and upload photos. According to the Pew Research Center, g70/o of smartphone owners text regularly. The technology analysts at Compuware reported that So to go% of all downloaded apps are only used once and then eventually deleted by users. TextMyGov Solutions: Communicate, Engage, Boost Website Traffic, Track, and Work �7q Communicate TextMyGov uses smart texting technology to communicate with citizens. Local government agencies can answer questions, send links to their website, and provide details on garbage pickup, utility payments, city news, events, office hours, just to name a few. 7 Engage TextMyGov uses smart texting technology to engage with citizens. Citizens can easily report issues to any department, such as potholes, drainage problems, tall grass, junk cars. The issue reporting function can be customized for each department and their most commonly reported items. Agencies can engage citizens and ask specific guided questions regarding location, address, street name, and more. If your goal is to engage with citizens and get smart valuable data- You need TextMyGov. r! I Boost Website Traffic TextMyGov uses smart texting technology to maximize a cities website. Citizens can text in keywords like festival, parking, ticketing, meeting, sporting event, etc. The smart texting technology can answer the question or send a link from the city's website with additional information. Local government agencies spend thousands of dollars each year on their website. TextMyGov is the best way to benefit from that investment. If your goal is to benefit from your website investment- You need TextMyGov. CV) Track TextMyGov uses smart texting technology to track and record all the information that is sent in. Agencies can track the cell phone number, date, and time of every request. If your agency wants to be compliant with FOIA- You need TextMyGov. Work Smart texting uses detailed information to track a citizen's request or create a work order. Work orders and requests can be generated and completed. Smart texting allows you to easily collect information like name, location, street address, and allows the user to upload a photo. If your agency wants to track real requests and real work orders submitted by a real cell phone number- You need TextMyGov. W Implementation Getting Started After the execution of the basic service agreement, a project manager will be assigned to assist the client through implementation. A local phone number will be obtained for use with TextMyGov. Configuration The project manager will work with the client to customize interactive responses, create automation flows, and keyword lists. Training will be provided on how to quickly create and edit data. Media Kit Advertising materials will be provided to the client, including an infographic for the website and downloadable flyer for social media and other communication methods used by the agency. Unlimited Training and Support After initial implementation and training, unlimited on-going support is included. Our experts are available M -F 6am-51)m MST. Subscription Cost Breakdowns This quote represents a subscription to TextMyGov with an annual reoccurring charge for a period of two years. The agreement is set to automatically renew on the date of this agreement, after year two. See below for package price and other details. Terms and conditions can be printed and attached as Exhibit or viewed at www.TextMyGov.com/terms Prepared for: Prepared by: Los Altos Hills, CA Cade Gunnell 26379 Fremont Road, Account Executive Los Altos Hills, CA 94022 P.O. Box 3784 Oscar Antillon - oantillon@losaltoshills.ca.gov Logan, UT 84323 IPackage Package Price BiUing TextMyGov $3,900 - $2,000 Annual Package includes: • TextMyGov Web -Based Software • Local Phone Number • Short Code Number (for outgoing messages) • Unlimited Users • Unlimited Departments • Unlimited Support for Every User • 25,000 Text Messages per year • to GB Managed online data storage ■ Additional text messages can be purchased for: ($760 for 100,000), ($550 for 50,000), ($300 for 25,000) Implementation/Setup Fee Included in iWorQ One Time agreement Total (First Year): $2,000 First Year Total (ongoing): $a,000 Annual Notes. I. This is a two-year contract. After the initial two years, the contract can be canceled by providing 6o -day written notice. 2. After the initial two-year contract, the agreement will revert to a year to year. 3. Customer is required to put Text My Gov widget on the Agencies Web Home page. 4. This agreement and pricing was provided at the customer's request and is good till the end of the 2o2i. Agreement Confirmation Name: Oscar Antillon Title: Public Works Director Email: oantillon@losaltoshills.ca.gov Office Phone: 650.947.2516 Cell Phone (Required): 4o8.204.46oi Name: Title: Email: Office Phone: Cell Phone (Required): Contact Name: Tocelvn Misola Title: Accountant Email: lahfinance@losattoshills.ca.gov Office Phone: 650.947.2503 Address: 26379 Fremont Road, Los Altos Hills, CA 94022 EIN(Emnlovee Identification Number): N/A Name: Oscar Antillon Title: Public Works Director Date (Subscription Start): i January 2022 Signature: Oscar D. Antillon Date:2021.12.2210!26!11 y 1.12.2 1 Oscar D.Antillon g Date: 2021.12.22 10:26:1 I 08'90' T wilio Contact Authorization Employee Name (1): Oscar Antillon Email: oantillon@losaltoshills.ca.gov Business Title: Public Works Director job Position: Public works director Phone Number: 65o.947.2516 Employee Name (2): Daniel Liang Email: dliang@losaltoshills.ca.gov Business Title: Utilites Maager job Position: Utilities Manager Phone Number: 650.947.2511 © F confirm that my nominated authorized representatives agree to be contacted by Twilio. Digitally signed by Oscar D. Oscar D. Antillon Date: 2021.12.22 Antillon 11:04:21 -08'00'