HomeMy WebLinkAboutMagellan Employer Services 07.01.2025
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June 12, 2025
SERVICES AGREEMENT
THIS SERVICES AGREEMENT (the “Agreement”) is entered into as of the 1st day of July, 2025 (the “Effective
Date”) by and between MAGELLAN HEALTH SERVICES OF CALIFORNIA, INC.-EMPLOYER
SERVICES, a California corporation, with offices at 3131 Camino Del Rio North, San Diego, CA 92108
(“Magellan Employer Services”) and TOWN OF LOS ALTOS HILLS, with offices at 26379 Fremont Road,
Los Altos Hills, CA 94022 (“Sponsor”).
RECITALS
1. Magellan Employer Services is engaged in the business of providing employee assistance program and
related wellness services to employers and labor organizations.
2. Sponsor desires to contract with Magellan Employer Services for certain of its services and Magellan
Employer Services agrees to provide such services in accordance with the terms and conditions of this
Agreement.
3. Magellan Employer Services and Sponsor have previously entered into an agreement effective July 1,
2022, for the provision of employee assistance program services.
4. Magellan Employer Services and Sponsor have agreed to terminate the aforescribed agreement and to
adopt this Agreement in its place.
NOW, THEREFORE, in consideration of the mutual covenants and promises set forth herein and for other
good and valuable consideration, the receipt, adequacy and sufficiency of which are hereby acknowledged,
Magellan Employer Services and Sponsor hereby agree as follows:
AGREEMENT
1. DEFINITIONS
1.1 Base Fee: the annual charge for EAP services, as set forth on Addendum B.
1.2 Base Population: the Employee Count as of the Effective Date.
1.3 Combined Evidence of Coverage and Disclosure Form: The document issued to an Enrollee setting
forth his/her eligibility for participation in the EAP.
1.4 Contract Anniversary Date: the day following the last day of the initial term or any renewal term of this
Agreement.
1.5 Contract Year: a one (1) year period commencing on the Effective Date or an anniversary of such
Effective Date, as applicable.
1.6 EAP Counselor: a Provider under contract with Magellan Employer Services to provide EAP services,
who has training and experience in assessing substance abuse problems and in conducting focused, problem-
resolution counseling, and at least a master’s level degree in an appropriate field.
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1.7 Employee: an individual whose current employment or employment status (e.g., retiree, beneficiary under
the Consolidated Omnibus Budget Reconciliation Act of 1985, as amended) with Sponsor is the basis for the
individual’s eligibility for Services.
1.8 Employee Assistance Program (“EAP”): a systematic program to help individuals resolve personal
problems, such as family conflict, stress, and drug or alcohol abuse, and address common work/life issues, and
to provide training, consultation, and other management services relating to the effective utilization of the EAP
by Sponsor and its Employees.
1.9 Employee Count: the number of Employees eligible for Services at any point in time.
1.10 Enrollee: an Employee or a Household Member.
1.11 Household Member: an individual who either a) permanently, physically resides in the household of
an Employee or b) is a dependent of an Employee.
1.12 Provider: a psychologist, clinical social worker, marriage family and child counselor, or other professional
licensed or certified to deliver behavioral health counseling services under the laws of the state in which he or she
practices.
1.13 Services: the services described in Addendum A.
1.14 Supplemental Fees: all fees and charges except for the Base Fee as set forth on Addendum B.
2. SERVICES
Magellan Employer Services will provide the Services to Sponsor and Sponsor’s Employees and Household
Members within the United States (including Puerto Rico) in accordance with the terms set forth in the
Statement of Work, attached as Addendum A and incorporated herein by reference.
3. SERVICE FEES
3.1 Payment Obligation. As consideration for the Services to be performed by Magellan Employer
Services under this Agreement, Sponsor agrees to pay Magellan Employer Services on a timely basis all amounts
due including, without limitation, the Base Fee and all applicable Supplemental Fees described in the Fee
Schedule, attached as Addendum B and incorporated herein by reference (collectively, the “Service Fees”).
Sponsor shall pay interest at the lesser of one percent (1.0%) per month or the maximum rate allowed under
applicable law on all undisputed amounts not paid when due. In addition, Sponsor shall reimburse Magellan
Employer Services for any costs Magellan Employer Services incurs, including, without limitation, reasonable
attorneys’ fees, with respect to the collection of any late payment of Service Fees.
3.2 Determination of Payment Amounts. The annual Base Fee will be due in advance within thirty (30)
days of receipt of invoice from Magellan Employer Services. Sponsor shall pay any Supplemental Fees owed
upon delivery of an invoice from Magellan Employer Services for Services for which a Supplemental Fee is
due to Magellan Employer Services within thirty (30) days of the date of invoice. All payments due to Magellan
Employer Services that are not paid via electronic funds transfer shall be addressed to: Magellan Healthcare,
Inc., Magellan Lockbox, P.O. Box 785341, Philadelphia, PA 19178-5341, or to such other address as may be
communicated to Sponsor by Magellan Employer Services from time to time.
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3.3 Covered Population. The Base Fee assumes an Employee Count of 27 Employees over the term of
the Agreement.
3.4 Fee Adjustments. Except as set forth in this Section 3.4, Magellan Employer Services guarantees the
Service Fees under this Agreement for a period of three (3) years.
3.4.1 Adjustment for Regulatory Change. In the event of any change in state or federal regulation or
law that could materially affect the cost or expense of providing the Services under this Agreement,
Sponsor and Magellan Employer Services will, upon written notice by either to the other, renegotiate the
component(s) of the Service Fees affected by such regulation or law.
3.5 Taxes. Any applicable sales, use, premium, excise or other tax, fee or surcharge imposed on Services
provided under this Agreement (“Taxes”) will be paid by Sponsor. Notwithstanding the foregoing, in no event
shall Sponsor be liable for any taxes, license fees, or other amounts levied against Magellan Employer Services
that relate to Magellan Employer Services’ normal business operations, income taxes, gross receipts taxes, or state
licensing fees. Sponsor shall indemnify Magellan Employer Services for any Taxes and any penalties and/or
interest thereon paid by Magellan Employer Services.
4. TERM AND TERMINATION
4.1 Term and Renewal. The term of this Agreement shall be for a period of three (3) years, extending from
July 1, 2025, through June 30, 2028, unless terminated sooner in accordance with Section 4.2.
4.2 Termination. This Agreement may be terminated as follows:
4.2.1 Material Breach. Either party may terminate for a material breach of the Agreement, other than
non-payment of Service Fees, but only if the party seeking to terminate has first given the party in breach
written notice specifying the nature and, so far as then known, the extent of the breach and the action
required to correct the breach. The party in breach shall be afforded thirty (30) days (or such additional
time as the non-breaching party may reasonably allow, as confirmed in writing) to cure the breach or
achieve substantial cure if a complete cure cannot be reasonably effectuated within the designated period.
If the breach remains uncured at the expiration of the designated period, the non-breaching party may,
at any time that the breach remains uncured thereafter, terminate this Agreement upon five (5) business
days’ advance written notice.
4.2.2 Non-payment of Fees. Magellan Employer Services may terminate for a default by Sponsor in
its payment obligations under this Agreement unless there is a bona fide dispute regarding the Service
Fees due. Provided, Magellan Employer Services shall not terminate the Agreement for non-payment of
undisputed Service Fees unless Sponsor’s payment is delinquent for more than thirty (30) days, Sponsor
has been made aware of the delinquency by Magellan Employer Services, and at least thirty (30) days have
elapsed since the date of notification of delinquency. If Sponsor pays the delinquent amount in full,
including any accrued interest, prior to the next payment date after cancellation of the Agreement and
the Agreement was not previously cancelled for non-payment during the 12-month period prior to the
effective date of cancellation, Magellan Employer Services shall reinstate the Agreement as though it had
never terminated. During the period from the date of notice to Sponsor of the delinquency through any
reinstatement of the Agreement, Magellan Employer Services shall not be obligated to perform on-site
services (e.g., Training Hours, CIR Services), deliver print communications materials to Sponsor, or refer
new Enrollee cases to an EAP Counselor or Virtual Therapy Provider for Sessions (as defined in
Addendum A of this Agreement).
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4.2.3 Miscellaneous Events. Either party may terminate this Agreement immediately upon written
notice to the other party if (a) the other party engages in fraud or intentional misrepresentation in
connection with a decision to enter into this Agreement or fulfill any obligations hereunder, or (b) the
other party ceases to operate.
4.3 Effect of Termination.
4.3.1 Continuity of Care. Sponsor and Magellan Employer Services shall cooperate to avoid any
interruption in the continuity of care to Enrollees.
4.3.2 Use of Materials. Sponsor’s right to use Magellan Employer Services’ proprietary materials
furnished during the term of this Agreement, including without limitation, manuals, videotapes, DVDs,
employee print communications, and Web site, shall cease upon the effective date of termination. Upon
Magellan Employer Services’ request, Sponsor shall return or destroy any such proprietary materials.
4.3.3 Return of Service Fees. Magellan Employer Services shall, within thirty (30) days of termination,
return to Sponsor the pro rata portion, if any, of the Service Fees paid to Magellan Employer Services
which corresponds to any unexpired period for which payment has been received, less any undisputed
amount then due Magellan Employer Services.
5. OBLIGATIONS OF SPONSOR
Sponsor agrees to cooperate with Magellan Employer Services to facilitate Magellan Employer Services’
performance of the Services by furnishing, or causing to be furnished, accurate information, including without
limitation, Employee Counts, on a timely basis in a form and manner reasonably specified by Magellan
Employer Services. Magellan Employer Services shall not be responsible for any delay or failure in the
performance of its duties under this Agreement to the extent that such delay or failure arises from the failure
of Sponsor to provide Magellan Employer Services any such information on a timely basis.
6. CONFIDENTIAL AND PROPRIETARY INFORMATION
6.1 Proprietary Information. In connection with the performance of Services under this Agreement, each
party may disclose to the other certain confidential information concerning the disclosing party’s business,
including confidential information that may have been disclosed prior to execution of this Agreement,
regardless of whether such information is marked or otherwise designated “confidential” or “proprietary,” and
regardless of whether such information is furnished in oral, written, or electronic form (“Proprietary
Information”). The parties agree to hold Proprietary Information in confidence and use the same care to protect
the other party’s Proprietary Information as it does its own such information, and in no event less than
reasonable care. The parties agree to only share such Proprietary Information with individuals or entities with
a business need to know such information to carry out the Agreement or business operations related thereto,
and that any such individual or entity will be held to terms and conditions regarding proprietary information at
least as restrictive as this Agreement, and that the party will ultimately be responsible for any breach of these
terms and conditions as though the party had itself breached the terms and conditions. The parties agree that
Proprietary Information will be used for no other purpose than those contemplated in this Agreement. The
parties recognize and agree that any such Proprietary Information shall remain the exclusive property of the
disclosing party and shall not be used or disclosed for any purpose other than as contemplated by this
Agreement. By disclosing Proprietary Information, neither party shall be deemed to have waived any copyright,
trademark, or patent right that it, its parent, subsidiary, or affiliate, may have. If the receiving party is requested,
or required by applicable law, regulation, or legal process, to disclose any Proprietary Information of the
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disclosing party, the receiving party agrees that it will provide, to the extent legally permissible, the disclosing
party with prompt notice of such request or requirement and reasonable cooperation in order to enable the
disclosing party to seek an appropriate protective order or take such other steps as it deems reasonably
necessary. This section shall not apply to any information which the receiving party can demonstrate (a) was
already available to the public at the time of disclosure, or subsequently became available to the public, other
than by breach of this Agreement, (b) was available to the receiving party on a nonconfidential basis prior to
its disclosure by the disclosing party, (c) becomes available to the receiving party on a nonconfidential basis
from a person other than the disclosing party who is not otherwise bound by a confidentiality agreement with
the disclosing party, or is otherwise not under an obligation to the disclosing party or any of its representatives
not to transmit the information to the receiving party, or (d) was independently developed or discovered by the
receiving party. The parties further agree that a violation of the terms and conditions in this paragraph may
cause irreparable harm that may not be adequately compensated by a judgment for damages or be hard to
reasonably calculate, and thus the non-violating party is entitled to seek injunctive relief to enforce the
provisions hereof without any requirement to post bond and in addition to any other available legal remedies
the party may have.
6.2 Compliance with Laws. Magellan Employer Services and Sponsor agree to comply with all applicable
state and federal laws and regulations related to the privacy of personal information and individually identifiable
health information, including without limitation, the Confidentiality of Medical Information Act, California
Civil Code 56 et seq. and all other applicable laws relating to the confidentiality of counseling records. This
shall include, where applicable, Magellan Employer Services complying with, and requiring compliance of
Providers, the provisions of AB 1184 and its corresponding sections of the California Health & Safety Code,
including, without limitation, prohibiting the disclosure of sensitive information, as expanded under said laws
and regulations, to anyone other than the Enrollee without the Enrollee’s express written authorization,
including the subscriber if different than the Enrollee, or the parent or a minor Enrollee or other covered
person.
7. COMPLIANCE WITH LAWS
7.1 General. Each party shall, at its own expense, comply with all applicable laws and regulations relating
to its duties, obligations, and performance under this Agreement. Magellan Employer Services shall obtain and
maintain, at its sole expense, all licenses and permits necessary for it to perform the Services.
7.2 Compliance with Anti-Discrimination Laws. Magellan Employer Services will not discriminate against
any Enrollee or employee or applicant for employment because of race, color, religion, gender, national origin,
ancestry, marital status, sexual orientation, age, disability, or other protected class. Magellan Employer Services
will reasonably accommodate Enrollees seeking Services and will comply with all applicable state and federal
statutes, Executive Orders and regulations relating to nondiscrimination in employment and delivery of
Services.
7.3 Knox-Keene. The EAP described in this Agreement is subject to Chapter 2.2 of Division 2 of the
California Health and Safety Code and to Title 28 of the California Code of Regulations. Any provision required
to be in the Agreement by either of the above shall bind Magellan Employer Services whether or not any such
provision appears in the Agreement.
7.4 Fiduciary Status. To the extent that any Services hereunder are governed by the Employee Retirement
Income Security Act of 1974 (“ERISA”), Magellan Employer Services shall be a fiduciary, within the meaning
of ERISA, of the applicable group health plan. Such fiduciary status, however, is limited to the responsibilities
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specified in this Agreement. Magellan Employer Services is not intended to be and shall not be the plan
administrator, within the meaning of ERISA, of such group health plan.
8. INSURANCE AND INDEMNIFICATION
8.1 Insurance. Without limiting the scope or extent of the protection afforded Sponsor for the liabilities
assumed by Magellan Employer Services under this Agreement, Magellan Employer Services agrees to maintain
in full force and effect during the term of this Agreement the following insurance coverages: (a) commercial
general liability insurance with limits of liability of no less than $1,000,000 per claim and $3,000,000 aggregate,
and (b) managed care errors and omissions insurance with limits of liability of no less than $5,000,000 per claim
and aggregate.
8.2 Indemnification. As allowed by law, each party (the “Indemnifying Party”) agrees to defend and
indemnify the other party, its affiliates and their respective officers, directors and employees (the “Indemnified
Party”) from any third-party claims, losses, damages, liabilities, or expenses (including court costs and reasonable
attorneys’ fees) to the extent arising out of or resulting from the breach of this Agreement by the Indemnifying
Party or its officers, directors, employees, or agents, but only if the Indemnified Party has not, by act or failure to
act, materially jeopardized the position of the Indemnifying Party with respect to the resolution or defense of the
claim.
8.3 Special EAP Indemnification Provisions for Mandatory Referrals (as later defined), if applicable. If at
any time Sponsor requires that any Employee receive Mandatory Referral EAP services as a condition of
employment, Sponsor shall assume the risk of liability for and indemnify, defend, protect, and save harmless
Magellan Employer Services, its officers, directors, employees, and Providers from and against any and all claims,
damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) for all injury, including death, to
any person or persons whomsoever and damages to any property whatsoever arising out of any and all adverse
employment actions of Sponsor relating to such Employees, provided that, in no event shall the indemnity
obligation of this section apply to that portion of any liability, settlement or related expense caused by the acts or
omissions of Magellan Employer Services, its officers, directors, employees or agents.
8.4 Conditions of Indemnification. The Indemnified Party must promptly notify the Indemnifying Party
upon receipt of notice of any claim or lawsuit and must permit the Indemnifying Party’s authorized attorneys and
personnel to handle and control the defense of any such claim or lawsuit. The Indemnified Party agrees to fully
cooperate and aid in such defense at its own cost. An Indemnifying Party may not, without the prior written
consent of the Indemnified Party, settle or compromise any claim or consent to the entry of any judgment with
respect to which indemnification is being sought hereunder unless such settlement, compromise or consent
includes an unconditional release of the Indemnified Party from all liability arising out of such claim, and does not
contain any equitable order, judgment or term which in any manner affects, restrains or interferes with the business
of the Indemnified Party or any of its respective affiliates.
9. INDEPENDENT RELATIONSHIP
9.1 Magellan Employer Services and Sponsor. Magellan Employer Services and Sponsor agree that they are
independent contractors and are not responsible for the acts or omissions of the other. None of the provisions
of this Agreement is intended to create, nor shall be deemed or construed to create, any joint venture,
partnership, or any other relationship between Magellan Employer Services and Sponsor other than that of
independent entities contracting with each other solely for the purposes of this Agreement. Neither Magellan
Employer Services nor Sponsor, nor any of their respective employees or agents, shall be construed to be an
agent, employee, or representative of the other.
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9.2 Magellan Employer Services and Providers. Magellan Employer Services and Sponsor agree that
Magellan Employer Services and all Providers are independent contractors with respect to the Services
performed under this Agreement and, except as otherwise specifically provided in this Agreement, no Provider
is the agent of Magellan Employer Services or Sponsor nor is any Provider authorized to act on behalf of
Magellan Employer Services or Sponsor in any manner, and all such Providers shall be solely responsible for
their assessments and treatment decisions, and for compliance with applicable state and federal laws and
regulations related to the privacy of personal information and individually identifiable health information.
10. ENROLLEE DISPUTES AND COMPLAINTS
10.1 Grievance Process. Magellan Employer Services will maintain grievance policies and procedures that
comply with Knox-Keene and make them available to Sponsor and to Enrollees upon request. Magellan
Employer Services will offer a resolution for each grievance within thirty (30) days of receipt.
10.2 Prohibition of Retaliation. Neither Magellan Employer Services nor any Provider will discriminate
against an Enrollee for having filed a grievance. Magellan Employer Services will investigate any alleged
retaliation and take appropriate action.
10.3 Department of Managed Health Care. The following information will be made available to Enrollees
on all communications relating to Magellan Employer Services’ grievance procedures or Enrollee grievances:
The California Department of Managed Health Care is responsible for regulating health care
service plans. If you have a grievance against your health plan, you should first telephone your
health plan at 1-800-523-5668 and use your health plan’s grievance process before contacting
the department. Utilizing this grievance procedure does not prohibit any potential legal rights
or remedies that may be available to you. If you need help with a grievance involving an
emergency, a grievance that has not been satisfactorily resolved by your health plan, or a
grievance that has remained unresolved for more than 30 days, you may call the department
for assistance. You may also be eligible for an Independent Medical Review (IMR). If yo u
are eligible for IMR, the IMR process will provide an impartial review of medical decisions
made by a health plan related to the medical necessity of a proposed service or treatment,
coverage decisions for treatments that are experimental or investigational in nature and
payment disputes for emergency or urgent medical services. The department also has a toll-
free telephone number (1-888-466-2219) and a TDD line (1-877-688-9891) for the hearing
and speech impaired. The department’s internet website www.dmhc.ca.gov has complaint
forms, IMR application forms and instructions online.
11. SPONSOR’S OBLIGATIONS UNDER KNOX-KEENE
11.1 Distribution of Information. Sponsor shall disseminate to Employees its information about the EAP
and their eligibility for participation in the EAP, and copies of Magellan Employer Services’ Combined
Evidence of Coverage and Disclosure Form, a sample of which is provided under separate attachment as
Exhibit #1. Sponsor shall distribute the Combined Evidence of Coverage and Disclosure Form at the inception
of the program, to all individuals who become Employees after the inception of the program, and following
receipt from Magellan Employer Services of a Combined Evidence of Coverage and Disclosure Form with
material revisions.
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11.2 Notice of Cancellation. In the event that Magellan Employer Services sends notice of cancellation for
any reason to Sponsor, Sponsor shall mail promptly to each Employee a legible, true copy of such notice and
shall, within thirty (30) days of receipt of such notice from Magellan Employer Services, provide Magellan
Employer Services with proof of such mailing and the date thereof.
11.3 Notice of Material Changes. In the event that Magellan Employer Services sends notice to Sponsor
with respect to a material matter, Sponsor shall disseminate such notice to Enrollees by the next regular
communication to employees but in no event later than 30 days after receipt of the notice from Magellan
Employer Services.
12. DISRUPTION OF SERVICE BY PROVIDERS
12.1 Notice to Sponsor. In the event that any termination, breach of contract, or inability to perform of
any EAP Counselor or Virtual Therapy Provider could materially and adversely affect Sponsor, Magellan
Employer Services shall provide Sponsor written notice thereof within thirty (30) days of termination of
Magellan Employer Services’ contract with such EAP Counselor or Virtual Therapy Provider.
12.2 Continuation of Care. In the event that the EAP Counselor or Virtual Therapy Provider from whom
an Enrollee is receiving counseling under the Agreement terminates his/her contractual relationship with
Magellan Employer Services or its vendors, Magellan Employer Services will permit the Enrollee to continue
counseling with that EAP Counselor or Virtual Therapy Provider, as clinically appropriate, up to the limit on
maximum number of Sessions, provided the EAP Counselor or Virtual Therapy Provider agrees to provide the
counseling on the same terms and conditions, unless Magellan Employer Services terminated the Provider
contract because of fraud, criminal activity, incompetence or unprofessional conduct likely to be harmful to
clients. If counseling with that EAP Counselor or Virtual Therapy Provider is not available, Magellan Employer
Services will arrange for another EAP Counselor or Virtual Therapy Provider without charge to Sponsor or the
Enrollee.
13. MISCELLANEOUS
13.1 Third Party Beneficiaries. The parties have not created and do not intend to create by this Agreement
any enforceable rights in any Enrollee, Provider, or other person not a party to this Agreement. The parties
acknowledge and agree that there are no third-party beneficiaries to this Agreement.
13.2 Modification of Agreement. Any modification, alteration, or change to the terms of this Agreement,
or any addenda attached hereto, shall be made only by a written agreement duly executed by the parties, subject
to any approval of any applicable regulatory authority if required by applicable law or regulation . Magellan
Employer Services may not increase the Base Fee nor decrease the level of Services during the term of the
Agreement except (i) upon the written agreement of Sponsor or (ii) as provided in the Agreement.
13.3 Survival. Any terms of this Agreement that by their nature extend beyond their expiration or
termination shall remain in effect until fulfilled. This Agreement shall bind the parties and their legal
representatives, successors, heirs, and assigns. No confidentiality or indemnification obligation contained in
this Agreement shall be affected by expiration or termination of this Agreement.
13.4 Governing Law. This Agreement is deemed to be made under and shall be governed by and construed
according to the laws of the State of California except to the extent such laws may be preempted by applicable
federal law.
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13.5 Notices. Unless otherwise provided in this Agreement, all notices required or permitted under this
Agreement shall be in writing and shall be deemed sufficiently given if given by e-mail to
contractnotices@magellanhealth.com by registered, certified or express mail, or reputable overnight courier
service with receipt confirmed as follows:
To Magellan Employer Services: Magellan Health Services of California
c/o Magellan Healthcare, Inc.
6303 Cowboys Way, Suite 350
Frisco, TX 75034
Attention: Employer Legal Notices
With copy to: Magellan Healthcare, Inc.
8621 Robert Fulton Drive
Columbia, MD 21046
Attention: Legal Department
To Sponsor: Town of Los Altos Hills
26379 Fremont Road
Los Altos Hills, CA 94022
Attention: City Manager
From time to time, either party may designate a different name or address for purposes of notice.
13.6 Waiver. The failure of any party in any one or more instances to insist upon strict performance of any
of the terms and provisions of this Agreement, or to exercise any option conferred in this Agreement, shall not
be construed as a waiver or relinquishment, to any extent, of the right to assert or rely upon any such terms,
provisions or options on any future occasion.
13.7 Enforceability. The invalidity or unenforceability of any term or provision herein shall in no way affect
the validity or enforceability of any other term or provision.
13.8 Force Majeure. Neither party shall be liable to the other for damages or monetary penalties of any kind
or deemed in default under this Agreement for any failure to perform or delay in performing to the extent that
its performance is hindered, delayed, or rendered impossible due to an event or occurrence beyond the
reasonable control of the party, and without its fault or negligence, including, without limitation, the breakdown,
malfunction or other failure of any external third party telecommunication system or other system or
mechanism by which information and data is stored or transmitted; any act of duly constituted governmental
authority; flood; fire; riot; civil disturbance; act of terrorism; war; act of God; regulatory requirement or judicial
decree; or any other circumstance beyond its control and without its fault or negligence. If either party becomes
aware of any such factor that would cause a delay or failure in performance, it shall promptly notify the other party
of the existence of such factor and probable length of continuation thereof.
13.9 Entire Agreement. This Agreement, together with all addenda and Exhibit #1, constitutes the entire
agreement between Sponsor and Magellan Employer Services and supersedes any and all prior written or oral
agreements or understandings related to the subject matter hereof. No promises, terms, conditions or
obligations other than those contained herein shall be valid or binding. Any prior agreements, statements,
promises, negotiations, inducements or representations, either oral or written made by either party or agent
with regard to the subject matter herein that are not contained or otherwise ratified in this Agreement are of
no force and effect. Notwithstanding the foregoing, this Agreement hereby incorporates any business associate
6/17/2026
President
Erik Daugherty
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ADDENDUM A
STATEMENT OF WORK
Employee Assistance Program Services
1. Definitions
1.1 Brief Counseling: confidential, voluntary, and solution-focused form of individual or family outpatient
counseling that (a) identifies and addresses a wide range of health, financial, and social issues that affect well-
being (e.g., grief, balancing work and family life, stress management, mental and/or substance use issues); (b)
emphasizes counselee skills, strengths, and resources; (c) involves setting and maintaining realistic goals that
are achievable in a one (1) to six (6) month period; and (d) encourages counselees to practice behavior outside
the counseling session to promote achievement of goals.
1.2 Crisis Consultation: the process of responding to a request for immediate services to determine
whether an emergency exists and based on that determination, of making a referral to emergency behavioral
health services, to community resources, or to an EAP Counselor or Virtual Therapy Provider. Crisis
Consultation includes communication with the person in crisis that is focused on assessing defusing the
person’s severe emotional reaction to a situation to enable that person to accept the referral and deal with the
immediate crisis without causing harm to self or others.
1.3 Critical Incident Response (“CIR”) Services: a response to and consultation in connection with a
sudden, unanticipated, traumatic incident or circumstance (e.g., accident, death, threat of violence, natural
disaster) that produces a high degree of distress in the affected workplace of Sponsor or an immediate or
delayed emotional reaction in Employees, that surpasses normal coping mechanisms.
1.4 EAP Consultant: a licensed behavioral health professional employed by Magellan Employer Services
at its service center to respond telephonically to Enrollee requests for EAP services.
1.5 EAP Counselor: a Provider who is under contract with Magellan Employer Services to provide EAP
services and who has training and experience in assessing substance abuse problems and in conducting focused,
problem-resolution counseling, and at least a master’s level degree in an appropriate field.
1.6 Episode of Care: a continuous course of counseling for a specific problem or set of problems, up to
the number of Sessions specified in Section 2.2 of this Addendum A.
1.7 In-person Session: a counseling session of approximately fifty (50) minutes at the office of an EAP
Counselor for an Enrollee, individually or with others, as appropriate for the Enrollee’s concern.
1.8 Mandatory Referral: a referral by a manager or other Sponsor designee of an Employee to Magellan
Employer Services for EAP services typically in response to a violation of behavioral, performance, attendance,
or substance use policies in the workplace whereby the Employee must complete Services and any
recommendations made by Magellan Employer Services, whether voluntarily or involuntarily, as a condition of
continued employment or to avoid adverse employment actions. For such Employees, Magellan Employee
Services will remain in regular contact with the referring Sponsor personnel and report compliance or
noncompliance of the referral appointments and recommendations for a period of Sessions not to exceed those
available in this Agreement. Any reporting of Employee compliance or noncompliance to Sponsor personnel
shall be conditioned on Employee’s authorization to disclose such information in a format provided by and
acceptable to Magellan Employer Services. As part of any Mandatory Referral of an Employee due to substance
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use concerns, Sponsor will be given the option of having the Employee participate in Magellan Employer
Services’ telephonic support program. The Employee will be transitioned to the telephonic support following
completion of the Sessions included in the Mandatory Referral and any referrals or recommendations related
thereto or arising therefrom. The Employee will then participate in monthly calls, with purpose of the calls to
provide additional support and resources as needed. The Magellan Employer Services’ telephonic support
specialist will continue to provide compliance updates to the Sponsor contact. Nothing in this paragraph will
obligate Magellan Employer Services to perform evaluations for fitness-for-duty or return-to-work evaluations
and any advice given as a part of the Mandatory Referral is not to be construed as legal advice.
1.9 Session: an In-person Session or Virtual Therapy counseling session, available to Enrollees per Section
2.2 at the per problem per year limit prescribed therein.
1.10 Virtual Therapy: a counseling session provided via an alternative modality to In-person Sessions, whether
via telephonic conference, video conference, live chat, or text messaging, which shall count toward the Session
limit per problem per year at the then-current applicable and appropriate conversion rate (one week of text therapy
as verified by the text therapist equaling one Session, one telephonic, video, or live chat session equaling one
Session, for example). These will be provided by a Magellan Employer Services’ or third party Provider as
clinically appropriate and available and delivered via confidential and secure platforms as verified by Magellan
Employer Services and in accordance with applicable law.
2. Description of EAP Services
2.1 Magellan Employer Services Web Site. Magellan Employer Services will provide Enrollees with access
to its Web site, which includes information on wellbeing subjects, general health and workplace topics for
organizations, self-improvement programs and self-assessment tools, a directory of EAP Counselors, a discount
center allowing Enrollee access to a variety of discounted services (the customization of which may be subject to
an additional fee), and a link to other services provided by this Agreement.
2.2 Personal Consultation Services. Magellan Employer Services will maintain a toll-free telephone access
line 24 hours per day, 7 days per week, for Enrollees to access EAP services. EAP Consultants will be available
through the telephone access line to assess the caller’s problem and arrange for appropriate assistance (e.g.,
provide coaching and/or refer to a benefit program, community resource or other service provider). In
addition, EAP Consultants will provide Crisis Consultation. Magellan Employer Services will provide each
Enrollee who requests In-Person Sessions or Virtual Therapy available and appropriate resources and direction
on how to initiate such services. Sessions will be available by appointment at the offices of EAP Counselors
nationwide based on EAP Counselor availability for In-person Sessions or via the appropriate platform for
Virtual Therapy. The EAP Counselor or Virtual Therapy Provider will assess the Enrollee’s concerns and, in
accordance with the EAP Counselor or Virtual Therapy Provider’s best judgment, provide Brief Counseling
and/or refer the Enrollee to an appropriate treatment provider and/or community or EAP resource. Each
Enrollee is eligible for up to six (6) Sessions per concern per year, as clinically appropriate. As applicable,
Enrollees will have access to EAP services through voluntary referral and Mandatory Referral.
2.3 Management Consultation. Upon request, Magellan Employer Services will provide telephonic
consultation services (i) to any supervisor or manager needing guidance on workforce concerns within the
scope of EAP; (ii) to any supervisor or manager who is considering the referral of an Employee to the EAP,
and in the case of a Mandatory Referral, remain in regular contact with the referring supervisor or manager ;
and (iii) with regard to the management of situations in which an Employee may create a threat of violence or
disruption in the workplace or potential harm to self or others. Any advice or recommendations made pursuant
to this paragraph is not and shall not be construed as a legal opinion and is not intended to contradict or
supplement Sponsor’s policies and procedures.
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2.4 Employee Communications Program. Magellan Employer Services will provide Sponsor with a
selection of available communication materials in various formats (e.g. flyers, posters, newsletters, etc.) that
Sponsor may use to promote the EAP and educate Enrollees about the Services. Any such materials may be
co-branded with Sponsor’s logo (as agreed by the parties) and program contact information including the Web
site and phone number. Magellan Employer Services may be able to provide additional materials or
customization, such as a home mailing, for a mutually agreeable additional cost, as available. Sponsor will seek
Magellan Employer Services’ prior review and approval of all employee communications concerning Magellan
Employer Services and/or the Services that are not prepared by Magellan Employer Services prior to issuing
such communications.
2.5 Training Hours. At the request of Sponsor and a minimum of twenty-five (25) business days’ notice,
Magellan Employer Services and/or its vendor partners will provide standard employee wellness seminars and
supervisor or employee trainings (“Training Hours”) for a Supplemental Fee at the rate set forth on Addendum
B. Training Hours do not include non-local travel expenses (i.e., those reasonable expenses in connection with
travel in excess of fifty (50) miles or one (1) hour from the office of the Magellan Employer Services representative
to the worksite, charged at Magellan Employer Services’ actual cost) and special instructional materials, if any. In
the event that any service is scheduled and subsequently canceled with less than five (5) business days’ notice,
Sponsor will be billed or debited as if the scheduled services had been delivered. Unless otherwise agreed by
Magellan Employer Services and Sponsor, all Training Hours shall be delivered in-person at a Sponsor worksite.
In the event the audience for a Training Hour, either in-person or virtually as the parties may agree, has over one-
hundred (100) attendees, the parties agree Magellan Employer Services may require additional resources to
facilitate such an audience and the parties will mutually agree on any additional costs or resources necessary from
Sponsor to do so.
Magellan Employer Services’ external vendors may also offer additional options for topics that Training
Hours may be used for; in such an event, these trainings will be listed in Magellan Employer Services’ training
guide and subject to availability. Magellan Employer Services will inform Sponsor of the additional costs of
any such Training Hours in the event additional cost is necessary to utilize such a training in advance of
scheduling these options.
While availability of recordings or agreement to allow recording of a seminar or training is not guaranteed and
is subject on a case-by-case basis to Magellan Employer Services’ sole discretion (to be provided promptly
upon Sponsor request to record or provide a recording of a Training Hour), in the event Magellan Employer
Services agrees to allow Sponsor to record or receive a recording of a training and thereby grants a license to
such training and related material, the following terms and conditions shall apply without need for individual
licensure:
• Any such license will be effective from the date of recording for the sooner of one (1)
calendar year from the date of recording or the date of termination of this Agreement. Such
period may be extended as mutually agreed and Magellan Employer Services reserves the
right to terminate such licensure for a particular recording or recordings if the content
therein no longer represents Magellan Employer Services or clinical best practices or
becomes outdated in Magellan Employer Services’ sole determination.
• Sponsor recognizes that Magellan Employer Services’ training program is unique, robust,
and proprietary and agrees to protect the proprietary nature of Magellan Employer Services’
ownership interests therein, none of which are transferred or conveyed by purpose of the
licensure.
• Sponsor agrees to treat any such recording or its related materials as Proprietary Information
subject to this Agreement.
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• Sponsor agrees to use the recordings and materials solely for the purpose of conducting
training of or making the presentations available to Sponsor Employees and/or management
personnel during the license period.
• Sponsor agrees to refrain copying the materials and disclosing, distributing, or broadcasting
externally the presentation, recordings, and materials except as required in order for Sponsor
personnel to organize training for or make the presentation or recording available to
employees and staff or to make such recordings and materials available for later review by its
Employees and/or management. At any rate, any posting or publication of the presentation
or materials shall be on internal-only platforms and locations over which Sponsor has
control that are not publicly accessible.
• Sponsor agrees to refrain from editing the recordings or making any changes whatsoever to
the materials without first consulting Magellan Employer Services.
• Sponsor agrees to, within five business days following request by Magellan Employer
Services or at the end of the license period, cease using the licensed material and use
commercially reasonable efforts to, if applicable, return or destroy all print materials,
recordings, and other tangible or electronic materials.
2.6 Critical Incident Response. At the request of Sponsor, Magellan Employer Services will provide CIR
Services to impacted Employees to counter the emotional distress caused by catastrophic or traumatic events and
to foster sharing of reactions, normalizing of reactions, and education on appropriate coping strategies for a
Supplemental Fee at the rate set forth on Addendum B. CIR Services do not include the costs of non-local travel
(i.e., travel in excess of fifty (50) miles or one (1) hour from the office of the Magellan Employer Services
representative to the Sponsor worksite). In the event that any CIR session is scheduled and subsequently canceled
or changed with less than a minimum notice of seventy-two (72) hours, Sponsor will be billed or debited as if the
scheduled services had been delivered. Unless otherwise agreed by Magellan Employer Services and Sponsor,
CIR Services will be delivered in-person at a Sponsor worksite.
2.7 Run-Off Services. For a period of thirty (30) days following termination of this Agreement, Magellan
Employer Services agrees to provide Sessions, so long as Sessions remain available and are clinically appropriate,
to those Enrollees with open routine cases as of the effective date of termination. No new registrations for
Sessions will be allowed following the effective date of the termination, nor will any Sessions beyond thirty (30)
days be subject to or covered by this Agreement. Any open Mandatory Referrals to the EAP will be transitioned
to a successor vendor or other provider as directed by Sponsor on a case by case basis.
2.8 DOT/SAP Services. Magellan Employer Services will maintain a network of qualified Substance Abuse
Professionals (“SAP”), as such term is defined by U.S. Department of Transportation regulations set forth at 49
CFR Part 40, Subpart O. Upon referral from Sponsor of an Employee with a report of substance abuse whose
job is safety-sensitive or otherwise subject to DOT regulations, Magellan Employer Services will refer the
Employee to a SAP for appropriate assessment and evaluation of the Employee’s use of drugs and/or alcohol.
The results of the assessment and any education, treatment, follow-up testing, and after-care recommendations
will be reported to Sponsor by the SAP in accordance with established procedures, which at all times shall comply
with applicable DOT regulations. DOT/SAP Services are available for the Supplemental Fee in Addendum B.
2.9 Online Chat: Live chat is available to Enrollees to obtain program information, locate EAP resources
and receive assistance or administrative support in utilizing their EAP offerings and related services described
herein.
2.10 Coaching. Accessible by phone or Magellan Employer Services member website, Magellan Employer
Services shall also offer virtual coaching, which shall consist of individualized, confidential interactions with
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trained coaches to help set, define, and reach personal growth goals or make changes to improve Enrollee
quality of life and self-improvement. Examples of issues that may be appropriate for coaching include stress,
personal improvement, healthy eating, and weight loss. Coaches will work with Enrollees to determine if their
issues are appropriate for coaching, both at the time of initial consultation and throughout the coaching process.
Coaching is limited to six (6) sessions per year, or less as deemed appropriate given Enrollee’s goal, and
assuming Enrollee’s cooperation and progress on their goals.
2.11 Digital Emotional Wellbeing Platform. Magellan Employer Services will provide, via Website and
mobile application, Sponsor and Enrollees access to the Digital Emotional Wellbeing Platform, which is an
application that provides Enrollee wellness activities through personalized self-guided tools, content, and
videos. The Digital Emotional Wellbeing Platform is designed to help Enrollees reduce stress, manage
depression, control anxiety, increase mindfulness, and much more, through the following key features:
• Interactive, self-paced programs matched to Enrollee preferences
• Personalized support to help Enrollees maximize growth
• Access to in-the-moment tools for coping in daily situations
• Enrollee self-monitoring to track mood, sleep, stress, and goals
• Core focus areas including anxiety, depression, balancing emotions, and trauma
• Evidence-based approaches including mindfulness, cognitive behavioral therapy, and positive
psychology
• Interactive Enrollee activities
3. Limitations, Exceptions and Exclusions
3.1 Choice of Providers. Enrollees may select an EAP Counselor or Virtual Therapy Provider identified
by Magellan Employer Services telephonically or through the online referral service on Magellan Employer
Services’ member website. Magellan Employer Services has no obligation to provide or arrange for EAP
services by any person who is not an EAP Consultant or EAP Counselor or Provider contracted by Magellan
Employer Services or its vendors to provide Virtual Therapy.
3.2 Liability of Enrollees for Payment. No individual Enrollee shall be obligated in any way to pay
Magellan Employer Services or EAP Counselors or Virtual Therapy Providers for EAP services rendered by
Magellan Employer Services or EAP Counselors or Virtual Therapy Providers during the term of this
Agreement, including the payment of premium, deductibles, copayments, or co-insurance. Every contract
between Magellan Employer Services and its EAP Counselors, or between Magellan Employer Services and/or
its vendor’s contracts with Virtual Therapy Providers, states that in the event that Magellan Employer Services
fails to pay an EAP Counselor or Virtual Therapy Provider, Enrollees shall not be liable to that EAP Counselor
or Virtual Therapy Provider for any sums owed by Magellan Employer Services. However, if a Enrollee
chooses to receive EAP services from a provider other than an EAP Counselor or contracted Virtual Therapy
Provider and/or without first calling Magellan Employer Services to request services for a particular Episode
of Care, Magellan Employer Services will not pay the provider for services rendered to the Enrollee, and the
Enrollee may be liable to the provider for the cost of services.
3.3 Exclusions. The EAP services provided hereunder do not include any of the following:
(a) Evaluations required by any state or federal judicial officer or other governmental official or
agency mandating that a Enrollee undergo counseling;
(b) Court-mandated counseling; evaluations or recommendations to be used in child custody
proceedings, child abuse proceedings, criminal proceedings, workers’ compensation
proceedings, or any legal actions of any kind;
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(c) Evaluations for fitness for duty determinations or excuses for leaves of absence or time off;
(d) Medical care, including services for a condition that requires psychiatric treatment (for
example, a psychosis);
(e) Inpatient treatment;
(f) Services by providers who are not part of Magellan Employer Services’ EAP Counselor
network or contracted as a Virtual Therapy provider;
(g) Group counseling;
(h) Sessions that were not accessed through Magellan Employer Services (either through the toll-
free telephone access line or the on-line self-referral service) for the particular Episode of Care;
(i) Psychological, psychiatric, neurological, educational, or IQ testing;
(j) Remedial and social skills education services, such as evaluation or treatment of intellectual or
developmental disabilities, learning disorders, academic skill disorders, language disorders,
motor skill disorders, or communication disorders; behavioral training; cognitive
rehabilitation;
(k) Medication or medication management;
(l) Examinations and diagnostic services in connection with obtaining employment or a particular
employment assignment, admission to or continuing in school, securing any kind of license
(including professional licenses), or obtaining any kind of insurance coverage;
(m) Testimony, creation of records, or other services in connection with legal proceedings;
(n) Guidance on workplace issues when the Enrollee sues, or threatens to sue, Sponsor;
(o) Acupuncture;
(p) Biofeedback or hypnotherapy;
(q) Trainings or materials or communications about topics outside the scope of EAP services as
determined by Magellan Employer Services;
(r) On-going services related to CIR Services or CIR Services not tied to a seminal, identified
event;
(s) and Services to permit individuals to fulfill any group health plan prerequisite that EAP
services be utilized prior to behavioral health services becoming available.
4. Enrollee Coverage
4.1 Commencement and Termination of Coverage. The eligibility of an Employee for Services under this
Agreement shall commence on the first day of his or her employment by Sponsor on or after the Effective
Date. A Household Member shall commence eligibility on the later of the date he or she becomes a Household
Member and the date on which the Employee becomes eligible. The eligibility of an Employee for Services
under the Agreement shall terminate on the earlier of the last day of the month following the month of his or
her employment by Sponsor or termination of the Agreement. Household Members shall remain eligible for
Services until the eligibility of the Employee related to them ceases or until they cease to be Household
Members, whichever occurs first. Magellan Employer Services reserves the right to terminate the eligibility of
any Enrollee, without right of reinstatement, for abuse, misuse, fraud, or deception in the use of Services or for
knowingly permitting such abuse, misuse, fraud, or deception by another. Magellan Employer Services will
notify any such Enrollee of any such termination. Magellan Employer Services will not terminate the eligibility
of any Enrollee because of his or her health status or use of the EAP except as provided herein.
4.2 Individual Continuation of Eligibility. An individual Enrollee does not have the right to renew his or
her eligibility for Services under this Agreement once his or her relationship (employment or otherwise) to
Sponsor is terminated. An Enrollee’s right to receive such Services is determined solely by this Agreement.
4.3 Review of Termination of Coverage by Director. If any person believes that an Enrollee has been
canceled or denied eligibility or services under the Agreement because of an Enrollee’s health status or
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requirements for health services, he/she may request a review by the Director of the Department of Managed
Health Care of the State of California under Section 1365(b) of the California Health and Safety Code.
5. Work/Life Services
Magellan Employer Services will provide, or arrange for a third party to provide, telephone consultation, access
to an expanded on-line library of information and tools, and referral services in connection with child care,
elder care, parenting issues, children with special needs, schooling and education, teen and young adult issues
and adoption assistance, as well as personal convenience services such as pet care, relocation assistance, home
or auto repair and improvement, and similar services (“Work/Life Services”). Enrollees may access Work/Life
Services by telephoning the assigned Magellan Employer Services toll-free telephone number. Work/Life
Services are available twenty-four (24) hours per day, seven (7) days per week. When an Enrollee requests a
referral for child care or elder care, a consultant will gather information about the Enrollee’s dependent care
needs and send the Enrollee a packet of educational materials and/or, to the extent available, a list of licensed,
certified or registered dependent care providers with confirmed vacancies matching the Enrollee’s expressed
needs. In all cases, the information about, and description of, a particular information agency, resource
organization, placement agency, or direct child care or elder care service provider has been provided by the
agency, organization, or direct child care or elder care service provider.
6. Legal Consultation, Financial Wellbeing, and Identity Theft Resolution Services
6.1 Legal Consultation. Services (“Legal Consultation Services”) consist of an initial telephonic or in-
person consultation with a plan attorney located in the Enrollee’s state of domicile for routine legal
needs. Enrollees are entitled to one (1) free initial sixty (60) minute office or telephone consultation with a plan
attorney per separate legal matter per Contract Year. During the consultation, a plan attorney will explain the
Enrollee’s rights, identify options, and, if needed, recommend a course of action, which may include referral to
a different plan attorney. The Enrollee will choose whether to retain a plan attorney at his or her expense or
adopt an alternative plan of action. Enrollees who elect to retain legal counsel from a plan attorney after the
initial consultation will be entitled to a reduction in fees of twenty-five percent (25%) or greater based on the
type of legal services rendered from the plan attorney’s normal hourly rate, estate planning document fees,
and/or fee schedule, as applicable. Legal Consultation Services do not include services (i) in connection with
employment-related matters, (ii) in connection with disputes or proceedings involving Magellan Employer
Services, its subsidiaries, affiliates or customers, a Enrollee’s employer, Magellan Employer Services’ legal
and/or financial services vendor(s) or any of its attorneys, or (iii) that are frivolous, harassing, or otherwise
involve the violation of ethical rules.
6.2 Financial Wellbeing. Services (“Financial Wellbeing Services”) include a personalized website with
tools, on-demand learning videos, and self-help content as well as coaching on a variety of financial issues
including debt management, basic financial planning and budgeting, insurance, retirement, savings and
investments, and family financial issues. Enrollees are entitled to three (3) free thirty (30) minute telephone
coaching sessions per separate financial matter (including federal and state tax issues) per Contract
Year. Enrollees will have access to two live financial education webinars per month on a variety of topics.
Financial Wellbeing Services are intended to assist Enrollees in formulating financial planning strategies and to
serve as an information resource and planning tool. Financial consultants will not advise nor instruct Enrollees
as to any course of action, nor be responsible for any decisions made by Enrollees about their financial
planning.
6.3 Identity Theft Resolution. Services (“Identity Theft Resolution Services”) include assistance and
guidance in expediting recovery from identity theft, correcting credit reports and restoring credit
reputations. Enrollees are entitled to one (1) free sixty (60) minute consultation per separate identity theft
incident per Contract Year with a fraud resolution specialist and a free identity theft emergency response kit
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per incident. Fraud resolution specialists will not advise nor instruct Enrollees as to any specific course of
action, nor be responsible for any decisions made by Enrollees about their identity theft resolution.
7. Limited Liability and Warranties
Magellan Employer Services warrants that it and its third party vendors will make every effort to ensure the
accuracy of the information or the appropriateness of any service or product provided to Enrollees. Referrals
given by Magellan Employer Services to Enrollees for elder or child care, legal, identity theft, or financial
consultation services or other community services are not endorsements or recommendations for the referred
programs or providers. The responsibility for selecting and engaging such providers lies solely with the
Enrollee. Vendors and such other providers are not and shall not be deemed agents of Magellan Employer
Services or Sponsor.
8. Suspension of Services
Magellan Employer Services reserves the right to suspend or terminate access to Legal Consultation Services,
Financial Wellbeing Services, Identity Theft Resolution Services, Work/Life Services, Coaching, the Enrollee
discount center, the Digital Emotional Wellbeing Platform, and/or Virtual Therapy upon ninety (90) days’
written notice if, in Magellan Employer Services’ judgment, such services cease to be available on commercially
reasonable terms. If Magellan Employer Services elects to suspend or terminate any such services, the
remaining provisions of this Agreement will remain in full force and effect, except that Magellan Employer
Services will adjust its Service Fees pro rata to reflect the suspension or termination of these services.
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ADDENDUM B
FEE SCHEDULE
Base Fee
1-6 Session EAP $6,000.00
Supplemental Fees
Training Hours $325.00 per hour plus non-local
travel expenses and special
instructional materials, if any
CIR Services $325.00 per CIR provider per
hour plus non-local travel
expenses, if any
CIR Cancellation Fee $325.00 per scheduled hour
DOT/SAP Services $750.00 per case