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HomeMy WebLinkAboutSecuritas 09/17/2026AGREEMENT THIS AGREEMENT is made and entered into on the 17 day of September, 2026 by and between the TOWN OF LOS ALTOS HILLS (hereinafter referred to as "TOWN") and Securitas (hereinafter referred to as "CONTRACTOR"). In consideration of their mutual covenants, the parties hereto agree as follows: 1. CONTRACTOR. Shall provide or furnish the following specified services and/or materials: Conduct regular patrols of public streets, deterring criminal activity, and maintaining a visible security presence. A full description of the Scope of Work can be found in Exhibit A 2. EXHIBITS. The following attached exhibits are hereby incorporated into and made a part of this Agreement: Proposal from CONTRACTOR dated 5/8/2026 3. TERMS. The services and/or materials furnished under this Agreement shall commence October 1, 2026 and shall be completed by June 30, 2027, unless terminated pursuant to Section 5(f). 4. COMPENSATION. For the full performance of this Agreement: a. TOWN shall pay CONTRACTOR an amount not to exceed three hundred twenty five thousand dollars and zero cents ($325,000.00) within thirty (30) days following receipt of invoice and completion/delivery of services/goods as detailed in Sections 1, 2, and 3 of this Agreement and only upon satisfactory delivery/completion of goods/ services in a manner consistent with professional/industry standards for the area in which CONTRACTOR operates. TOWN is not responsible for paying for any work done by CONTRACTOR or any subcontractor above and beyond the not to exceed amount. b. Town shall not reimburse for any of CONTRACTOR's costs or expenses to deliver any services/goods. Town shall not be responsible for any interest or late charges on any payments from Town to CONTRACTOR. c. CONTRACTOR is responsible for monitoring its own forces/employees/agents/ subcontractors to ensure delivery of goods/services within the terms of this Agreement. TOWN will not accept or compensate CONTRACTOR for incomplete goods/services. 5. GENERAL TERMS AND CONDITIONS. a. HOLD HARMLESS. CONTRACTOR agrees to indemnify, defend and hold harmless the TOWN, its officers, agents and employees from any and all demands, losses, damages, claims or liability, attorney’s fees, and costs, including any claims or loss for Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 personal injury (including death) and property damage of any nature (collectively, “Liabilities”) to the extent caused by CONTRACTOR’s negligence or willful misconduct in the performance of CONTRACTOR under this Agreement, or by CONTRACTOR’s breach of this Agreement or violations of applicable law. With regard to CONTRACTOR’S written work product, CONTRACTOR agrees to indemnify, defend and hold harmless the TOWN, its officers, agents and employees from any and all Liabilities to the extent caused by the negligent performance of CONTRACTOR under this Agreement. The indemnification obligation shall not apply to the extent the Liabilities are solely caused by the Town’s gross negligence or willful misconduct. Provided, however, that CONTRACTOR’s indemnification obligation under this section shall not exceed $5 million. Further, except as outlined in CONTRACTOR’s indemnification obligations with respect to third party claims above, neither party will be liable for any (a) consequential damages, (b) damages arising from events beyond the potentially liable party’s reasonable control, or (c) injuries or deaths arising from any conditions of Town’s premises. b. INSURANCE. CONTRACTOR shall file with the TOWN a certificate of insurance before commencing any services under this Agreement as follows: i. WORKERS COMPENSATION INSURANCE: Minimum statutory limits. ii. COMMERCIAL GENERAL LIABILITY AND PROPERTY DAMAGE INSURANCE: General Liability and Property Damage Combined. $1,000,000.00 per occurrence including comprehensive form, personal injury, broad form personal damage, contractual and premises/operation, all on an occurrence basis. If an aggregate limit exists, it shall apply separately or be no less than two (2) times the occurrence limit. iii. AUTOMOBILE INSURANCE: $1,000,000.00 per occurrence. iv. EXCESS LIABILITY INSURANCE: $10,000,000.00 per occurrence. v. NOTICE OF CANCELLATION: The City requires 30 days written notice of cancellation. Additionally, the notice statement on the certificate should not include the wording "endeavor to" or "but failure to mail such notice shall impose no obligation or liability of any kind upon the company, its agents or representatives.” vi. CERTIFICATE OF INSURANCE: Prior to commencement of services, evidence of insurance coverage must be shown by a properly executed certificate of insurance and it shall name "The Town of Los Altos Hills, its elective and appointed officers, employees, and volunteers" as additional insureds. Additional insureds will only be covered by CONTRACTOR’S insurance for liability required to be assumed by CONTRACTOR in this Agreement. vii. To prevent delay and ensure compliance with this Agreement, the insurance certificates and endorsements must be submitted to: Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Town of Los Altos Hills 26379 Fremont Road Los Altos Hills, CA 94022 c. NON-DISCRIMINATION. No discrimination shall be made in the employment of persons under this Agreement because of the race, color, national origin, age, ancestry, religion or sex of such person. d. INTEREST OF CONTRACTOR. It is understood and agreed that this Agreement is not a contract of employment and does not create an employer-employee relationship between the TOWN and CONTRACTOR. At all times CONTRACTOR shall be an independent contractor and CONTRACTOR is not authorized to bind the TOWN to any contracts or other obligations without the express written consent of the TOWN. In executing this Agreement, CONTRACTOR certifies that no one who has or will have any financial interest under this Agreement is an officer or employee of TOWN. e. CHANGES. This Agreement shall not be assigned or transferred without advance written consent of the TOWN. No changes or variations of any kind are authorized without the written consent of the City Manager. This Agreement may only be amended by a written instrument signed by both parties. f. TERMINATION. This Agreement may be terminated by TOWN upon thirty (30) days written notice to CONTRACTOR. Monies owed for work satisfactorily completed shall be paid to CONTRACTOR within 14 days of termination. Additionally, this Agreement may be terminated by CONTRACTOR upon sixty (60) days written notice to TOWN. g. RECORDS. All reports, data, maps, models, charts, studies, surveys, calculations, photographs, memoranda, plans, studies, specifications, records, files, or any other documents or materials, in electronic or any other form, that are prepared or obtained pursuant to this Agreement and that relate to the matters covered hereunder shall be the property of the TOWN. CONTRACTOR hereby agrees to deliver those documents to the TOWN at any time upon demand of the TOWN. It is understood and agreed that the documents and other materials, including but not limited to those described above, prepared pursuant to this Agreement are prepared specifically for the TOWN and are not necessarily suitable for any future or other use. Failure by CONTRACTOR to deliver these documents to the TOWN within a reasonable time period or as specified by the TOWN shall be a material breach of this Agreement. TOWN and CONTRACTOR agree that until final approval by TOWN, all data, plans, specifications, reports and other documents are preliminary drafts not kept by the TOWN in the ordinary course of business and will not be disclosed to third parties without prior written consent of both parties. All work products submitted to the TOWN pursuant to this Agreement shall be deemed a "work for hire.” Upon submission of any work for hire pursuant to this Agreement, and acceptance by the TOWN as complete, non-exclusive title to copyright of said work for hire shall transfer to the TOWN. The compensation recited in Section 4 shall be deemed to be sufficient consideration for said transfer of copyright. CONTRACTOR retains the right to use any project records, documents and Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 materials for marketing of their professional services. h.EQUIPMENT/SOFTWARE. Any equipment/software provided by CONTRACTOR, and information gathered therewith, in connection with CONTRACTOR’S services is for CONTRACTOR’S use and will always be the property of CONTRACTOR or its subcontractors. CONTRACTOR is not selling or leasing any of the equipment/software to TOWN. CONTRACTOR will remove its equipment/software upon termination of this Agreement; any right for TOWN to use or access the equipment/software ends upon termination of this Agreement i. CONTRACT ADMINISTRATION. The TOWN hereby designates the City Manager as Contract Administrator for this agreement. The CONTRACTOR shall only take direction regarding the services provided under this Agreement from the Contract Administrator. Furthermore, CONTRACTOR agrees that the Contract Administrator shall be included any meeting, teleconference or written communication between any Town representative including Committee members and the CONTRACTOR. The TOWN may modify the Contract Administrator at any time upon providing written notice to the CONTRACTOR. j. ENTIRE AGREEMENT. This Agreement represents the entire agreement between the Parties. Any ambiguities or disputed terms between this Agreement and any attached Exhibits shall be interpreted according to the language in this Agreement and not the Exhibits. 6.INVOICING. Send all invoices to the contract coordinator at the address below. This Agreement shall become effective upon its approval and execution by TOWN. In witness whereof, the parties have executed this Agreement the day and year first written above. CONTRACT COORDINATOR and representative for TOWN: CONTRACTOR: Cody Einfalt City Manager Town of Los Altos Hills By: 26379 Fremont Road Signature Date Los Altos Hills, CA 94022 Print name, Title TOWN OF LOS ALTOS HILLS: By: Cody Einfalt, City Manager Date Gina Coleman, Area Vice President Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635 9/15/2026 Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 9/18/2026 Proposal FOR The Town of Los Altos Hills Cody Einfalt The Town of Los Altos Hills ceinfalt@losaltoshills.ca.gov | 26379 Fremont Rd Los Altos Hills, CA 94022 Confidentiality Statement This entire proposal is considered confidential information by Securitas Security Services USA, Inc. and may not be distributed, in whole or in part, to any person, firm or corporation outside of The Town of Los Altos Hills. In addition, this proposal may be distributed only to those employees or affiliates within The Town of Los Altos Hills who have direct responsibility for the proposal/decision-making process.2026 © Securitas Security Services USA Inc. 1 Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 5/8/2026 Town of Los Altos Hills Attn: Cody Einfalt, MPA Re: Proposal for Security Services Thank you for allowing Securitas (SUSA, Inc.) the opportunity to provide our protective security services proposal for the Town of Los Altos Hills in support of the Sheriff’s Department. We understand the importance of selecting a dynamic solution-based security provider for your world class organization. Our operating efficiencies and technological advancements afford us the opportunity to provide best in class service and reliability. We are proud of our long-standing presence locally in the South Bay Area. We feel confident that the enclosed proposal will demonstrate our valued approach and capabilities. Securitas’ methodology for developing a security program is consultative, with a strong commitment to partnering with clients for mutual growth, fostering a relationship more akin to a partnership than that of a service provider. As you review our Proposal for Security Services, please feel free to reach out for more information on any specific topic. Upon reviewing the formal RFQ, we feel strongly that we meet or exceed all items outlined in the Request for Quote. To help connect the requested information to the coordinating page within the proposal, I have provided a quick reference breakout. 1) Ability to comply: Provided Above. 2) Cost: See page 25. 3) Implementation: See page 21; 30 Days from Contract. 4) Patrol Vehicle: Seen throughout Proposal, Page 6&28, We will deploy Toyota Carolla Hybrids for the site unless a specific vehicle is requested (i.e. truck with towing capabilities, electric to reduce carbon footprint) 5) Uniform: See page 22. 6) GPS/Reporting: See pages 8-11. Sample reports can be provided. Geofencing can be outlined around Town borders to alert Officers if they leave the approved area. GPS is provided through our Vision Devices and Samsara Systems (Page 8). All information is provided through one dashboard, MySecuritas. This dashboard also contains scheduled employees, invoices, and employee training progress. 7) Supervision/Training/Hiring: Pages 12-17. 8) References: Page 26 &27. I provided a case study of a similar Scope of Work with reference. I provided a few Government Reference and some similar site references. Monitoring roads and reporting violations is extremely similar to the services we provide to HOA’s on their private roads. https://youtu.be/U0l0hdO2QeI?si=Dz8eFHUJntDwGGGo 9) Signor: Gina Coleman, Area Vice President, gina.coleman@securitasinc.com , Page 19. Thank you again for the opportunity to provide this proposal to the Town of Los Altos Hills for the ultimate, professional protective security services program. Please contact me if you have any questions or require further information. We look forward to this new business partnership opportunity. Sincerely, Mark Triska Business Development Manager 2480 N. First St., Suite 180, San Jose, CA 95131 Cell Number: 669.347.4753 mark.triska@securitasinc.com 2 Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Proposal from Securitas Thank you for considering Securitas Why Securitas? For over 90 years, security has been our exclusive focus. That means since 1934, we’ve been building a strong local footprint, refining operational best practices, investing in innovation and creating an unbeatable workforce culture. — A connected global workforce — Empowered by best-in-class culture, training, certification, people- programs and leading technologies, learning and innovation thrive across Securitas. — Support where you are — Our footprint spans 44+ global markets, but our leadership is local. Every client is supported by a dedicated District Manager, Area Vice President, and Regional President who live and work in the communities they serve, ensuring responsive service, accountability, and on-the- ground partnership from day one. — Transparency & strategic value — We believe strong partnerships are built on visibility and trust. Our reporting cadence, modern dashboards and service roadmap ensure clients have clarity, alignment, and confidence throughout their journey with Securitas. We’re excited at the opportunity to bring the same unmatched advantages of global scale + expertise to your organization. Please don’t hesitate to reach out with any questions. We look forward to your response. Mark Triska Securitas Security Services, Inc. North America Business Development Manager mark.triska@securitasinc.com | (669) 347-4753 | 3 Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Proposal from Securitas See what others miss at every touchpoint Our refined eye helps us see more to empower your secure world. When 320,000+ professionals across 44+ markets are on your side, you get unwavering vigilance and consistent, high-quality protection, anywhere you operate. Together, we imagine your ideal integration of modern, custom security solutions and services. We help make your world a safer place 4 Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Proposal from Securitas World-class security solutions and expertise Risk Intelligence & Services Identify vulnerabilities, monitor evolving threats, and leverage actionable insight that strengthens your security program before risks becomes disruptions. On-site Security Services Safeguard people, property, and operations while representing your organization with vigilance, courtesy, and a commitment to service excellence. Mobile Security Response & Patrols Increase situational awareness with strategic patrols and rapid response that deters incidents and helps ensure timely intervention across sites. Remote Security Services 24/7 monitoring, advanced analytics, and real-time oversight reduces complexity and enables quick de- escalation or response and confident decision-making. Integrated Technology Securitas Technology designs and integrates leading security and safety solutions including video, access, intrusion, detection, EAS, fire safety and more. Fire & Life Safety Programs Meet compliance requirements and fire code, prepare for emergencies, and reduce risk through proactive program management. Insight-powered security for modern businesses Dynamically assess risk, tailor solutions, and optimize your security equation with Securitas Global Risk Intelligence. The right data, when you need it. 5 Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Proposal from Securitas From acts of heroism to the daily mundane support & everything critical in-between… we’re there. 2020 “How Ahmed Saves a Man’s Life” 2023 “Darian Hardy, Securitas Officer Aids in Rescue of Captive Woman” 2023 “Donald Brown Recognized for 19 years of Service at One Site” 2021 “Officer Travis Stops Forklift Fire on Duty” 2022 “Officer Niko Finds Missing Child, Connects Help” 450 District Managers North America 400 Local Branch Offices North America 70k Securitas Officers North America With one of the largest global security footprints in the world, Securitas offers unmatched scale, expertise and global standardization for enterprises and business. $6B 2024 Annual Revenue North America Global footprint, strong local structure 6 Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Flexible patrols. Reliable presence. At Securitas, we offer Dedicted Mobile security patrol solutions designed to provide clients with flexible and scalable security. Our mobile patrol services deliver a visible security presence, helping to deter crime, respond quickly to incidents, and provide safety escorts—all while optimizing security coverage. Ideal for clients of all sizes. Dedicated Mobile Guarding gives you the security you need, wherever you need it. 7 Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Proposal from Securitas See how your security program is performing in near real-time, presence wide. From local sites to global operations, Securitas’ ecosystem of modern digital tools empowers security leaders with more. MySecuritas: Daily security dashboards, officer geolocation, coverage transparency and more. Global Risk Intelligence Smart, integrated data and insights that help you understand risks that could impact your business. MyConnect and Vision for officers Officer operations, reporting, compliance and geolocation, integrated with MySecuritas for clients. — Security daily view — Risks, patterns and trends — Alerts, dashboards, accessibility Security insights, trends and coverage transparency 8 Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Securitas Fleet & Driver Safety System This system delivers – Enhanced officer and public safety – Reduced vehicle and liability risk – Verified patrol activity and response times – Greater transparency and accountability – Consistent, reliable service delivery – Improved sustainability What the system includes  – Forward-facing and interior facing cameras – Real-time GPS tracking and route history – Speed and driving behavior monitoring – Vehicle diagnostics and alerts Real-time oversight & support – Live vehicle visibility allows our operations team to monitor activity and respond quickly when support is needed. – GPS tracking and geofencing confirm patrol coverage and response accuracy. – Vehicle diagnostics help prevent breakdowns and service disruptions. – Encourages safer, smoother driving, reducing fuel consumption and emissions. Incident documentation & transparency – In the event of an incident, recorded footage is securely stored and easily retrievable. – Video and telematics data provide objective, time stamped documentation to support investigations, client transparency, and liability protection. – This reduces disputes and enables faster, more accurate resolution. Proactive safety & driver coaching – AI based technology identifies high-risk driving behaviors such as harsh braking, speeding, distracted driving, or unsafe following distance. – These insights are reviewed regularly with officers to reinforce safe driving practices and continuous improvement. – The focus is on prevention, accountability, and professionalism. We use Samsara in-vehicle camera and telematics technology across our fleet, strengthening officer safety, operational oversight, and service quality. Fleet safety, transparency & service reliability securitasinc.com 9 Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Proposal from Securitas What today’s security leaders need, in MySecuritas INTELLIGENCE Risk intelligence and trends help you make informed decisions, consolidating site data and insights that impact your next security move. AUTONOMY Self-service actions mean one less email or phone call. Reduce administrative volume, streamlining ops. ALERTS Near real-time alerts connect you to what’s going on at your site, faster, with more information. COLLABORATION Stay aligned with security team-members and leadership. Use data to explain what’s really going on at your sites. INTEGRATION MySecuritas integrated near real-time data from our officer tool, MyConnect. See operational updates and statuses. CONTROL Command, add, remove, notify, message, request, download, view in a UI-friendly home. Get access and visibility to essential officer locations, statuses, data and coverage details in near real-time on your personalized dashboard. 10 Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 11Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Proposal from Securitas Skilled and knowledgeable security experts Talent recruitment Strategic outreach, community partnerships, and a strong employer brand built on purpose attract a diverse talent pool. Hiring and onboarding Proactive, local and consistent hiring efforts help build qualified, service-minded teams aligned with our standards. Training & certification Programs combine foundational security knowledge with site-specific instruction, technology integration, and customer service excellence. Career development Clear career development pathways, a strong leadership support network, and a culture that values recognition supports an experienced security culture. Across career stages and targeted programs, our investment in people helps create empowered and skilled teams of security experts. 12 Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Selection and Hiring of Personnel The process begins with utilizing Oracle Recruiting Cloud (ORC)™ to hire and develop the best workforce in the industry. With ORC, Securitas can source and prescreen candidates, administer online assessments, and conduct background and drug screening before assignment. Moreover, the ORC application provides rich analytics and reporting capabilities that provide insight into critical talent acquisition. The ORC tool is a web-based product that includes an on-line employment application and an applicant tracking tool to assist our HR staff in managing the hiring process. It is fully integrated with our third-party vendors for background checks, drug screening, and WOTC tax credit screening. The implementation of ORC in Securitas’ local offices has a very positive impact on operations, including: ‒ Increased applicant flow. ‒ Reduced time to hire. ‒ Better utilization of district office staff. ‒ Improved screening and hiring tools. ‒ Better hiring statistics to focus on process improvements. ‒ Compliance with company policies/procedures and federal/state/local regulations. ORC allows Securitas applicants to complete their applications on-line at any time Securitas recruiters can then evaluate fully screened and tested applicants prior to interviewing them. The resulting increase in the number of qualified applicants has allowed Securitas to be more selective in our hiring process. Selection Process Overview Our step-by-step process goes well beyond the industry norm to focus on selecting world-class employees. Moreover, our process identifies candidates who possess the traits we believe are critical to our organization; such as honesty, integrity, and a strong customer service orientation suited to the culture and operating environment of ^Client^. Our security personnel must meet the following minimum hiring standards: ‒ At least age 18. ‒ A reliable means of communication. ‒ A reliable means of transportation. ‒ The legal right to work in the United States. ‒ The ability to effectively speak, read, and write English (each tested to do so). ‒ A high school diploma or GED. ‒ Willingness to participate in the company’s pre-employment screening process, including a background investigation and drug screen. Our screening process provides us the reasonable assurance that our prospective security officers: ‒ Have a stable work history. ‒ Have well-developed interpersonal communications skills and professional composure to fit the client culture. ‒ Can withstand the scrutiny of a thorough interview and background investigation. ‒ Are drug free. ‒ Able to qualify for and obtain a state security officer license, where applicable. 13 Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Required security officer competencies include: ‒ Ability to provide high quality customer service. ‒ Ability to exercise good judgment and discretion in all business interactions with others. ‒ Ability to be an effective team member. ‒ Neatness in dress and grooming. ‒ Ability to deal courteously, tactfully, and effectively with others, both in person and on the telephone. ‒ Initiative, integrity, and high ethical standards. ‒ Ability to maintain professional composure when dealing with unusual circumstances. Step 1: Job Application This step provides information that will assist in: ‒ Pre-screening of applicants. ‒ In-depth interviews and background screening with emphasis on employment stability, work experience, and personal background. During this step, each candidate is required to complete the online application and an Evaluation of Report Writing Skills. During the employment application process, the applicant is required to complete a pre-employment assessment to evaluate situational judgment traits. Candidates being considered for armed positions are subject to a second profile, the Securitas 16pf Protective Services Report (Securitas 16pf), which is designed to test for emotional adjustment, integrity/control, intellectual efficiency, and interpersonal relations and is widely used by military, law enforcement, and private security companies. Step 2: Initial Interview The first pre-employment interview is conducted to identify each applicant’s skills, work style, personality, career interests, and suitability for the position. Step 3: Background Verification Securitas utilizes an accredited background screening company to conduct pre-employment background verifications that meet or exceed state security officer licensing requirements. Our required background verification includes the following: ‒ Military service - (DD 214) - nature of separation. ‒ County criminal records search for misdemeanors and felonies. Search all counties of residence and work history for 7 years. ‒ National Criminal and Records Locator (National Sex Offender Registry, Sanctions, OIG/GSA/OFAC). ‒ Credit check where permitted by state law (when required for legitimate business reasons by our clients). ‒ Social Security Number trace to include address history and alias report ‒ Department of Motor Vehicles driver’s license search for all driving positions. ‒ Employment verification (7-year work history). ‒ Personal reference checks. ‒ Education verification. 14 Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Step 4: Drug Screening Securitas USA prohibits the use, possession, consumption, manufacture, sale, purchase, transfer, dispensation, distribution and/or transportation of alcohol, illegal drugs and/or controlled substances while on duty, on Company and/or client premises, or in Company or client vehicles. Drug and alcohol testing may be conducted in the local Securitas office using an oral drug screening device or oral alcohol screening device where state laws permit. If the result is inconclusive, the donor will be directed to a lab-based collection facility to submit a urine specimen or a breath alcohol confirmatory test. Where state law or client contract require lab-based testing, donors will be directed to a local collection facility to provide a 5- panel urine or hair follicle drug specimen and/or breath alcohol test. Any employee or candidate who refuses to take an alcohol and/or drug test will be disqualified from the hiring process or separated from employment. Our oral screening device is a six-panel screen that is designed to detect the presence of the most commonly used drugs: ‒ Marijuana (THC) ‒ Cocaine ‒ Opiates ‒ Methamphetamine ‒ Amphetamine ‒ Phencyclidine It provides results in 15 minutes, with no chance of sample adulteration or cross - contamination. Should a confirmation test be required, Securitas utilizes Substance Abuse and Mental Health Services Administration (SAMHSA) certified laboratories to perform gas chromatography and mass spectrometry (GC/MS) tests. Securitas uses an accredited third-party agency to assist district offices through: ‒ Collection/test site identification, legal compliance, and management services. ‒ Data management, records retention, and education and training services. ‒ Quality control services and performance monitoring. ‒ After hours and post-injury/accident drug and alcohol testing services. ‒ An automated system to receive confidential test results quickly to help expedite the hiring process. Securitas USA can utilize other drug testing panels to screen for specific types of drugs beyond our standard screen when required by our clients to the extent permitted by law. Securitas USA’s Drug-Free Workplace Program also conducts post- injury/accident and reasonable-cause drug and alcohol testing as a matter of company policy. In addition, we can conduct DOT-regulated and random drug screening in accordance with client requirements and statutory regulations. Step 5: Assignment/Scheduling Meeting Final administrative processing and documentation is accomplished during this step, as well as the fitting and issuance of uniforms and equipment. The contingent employee meets with the scheduler to discuss specific issues and performance expectations of ^Client^. Step 6: Site Interview Tentative assignment is made, and our client representative is notified. When requested by our clients, contingent employees are sent to the client site for a final review. We understand the importance that our clients desire us to place on the careful selection of security personnel. Step 7: Security Officer Introduction/Examination 15 Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Contingent employees are required to complete an introduction session to review security-related video presentations. This program establishes a core base of security knowledge that enables our security officers to properly perform their duties from the first day at a client site. An exam is given covering the following areas: ‒ Basic Security Officer Responsibilities ‒ Public Relations ‒ Communication and Reporting ‒ Safety Techniques of Patrol ‒ Emergency and Fire Prevention ‒ Basic First Aid; Safe Driving ‒ Client Relations ‒ Hazardous Material Communications Step 8: E-Verify™ Work Confirmation Securitas participates in E-Verify™. This program effectively allows Securitas to electronically compare information from an employee’s Form I-9, Employment Eligibility Verification to data from the U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. 16 Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Proposal from Securitas Employee benefits Medical, dental, vision and hearing plans 401k employer-match savings plan Direct deposit pay cards Paid vacations and holidays SecureStart new employee training Supervisor, manager and leadership training Comprehensive tiered officer trainings Life and accident insurance Voluntary sick leave, long-term care, short-term disability and supplemental life insurance Free officer uniforms (no deposit required) Development and recognition Tuition reimbursement Children of Securitas scholarship Veterans service recognition Veterans jobs mission (40k+ veterans hired) Motivation and retention programs Individual personal development (IDP) programs Industry certification program Years of service awards Securitas Officer of the Year Securitas Purpose Awards Leading certification and training programs Leading training and certification standards Securitas excels in meeting the unique security, safety and compliance standards of industries with specialized needs. Industry-specific certifications include: — Manufacturing Security — Auto Manufacturing Security — Data Center Security — Concierge Security — Pharmaceutical Security — Retail Security — SOC Progressional Comprehensive benefits, development and recognition 17 Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Pacific Region – Silicon Valley Area James Salter District Manager Silicon Valley Adam Sunga District Manager Silicon Valley Justin Martinez District Manager Silicon Valley/Monterey Stuart Tomisaka District Manager Silicon Valley/San Mateo Manny Timbad District Manager Silicon Valley Nanette Jacoby District Manager Silicon Valley Gina Coleman Area Vice President MarkTriska Business Development Manager Jovilyn Lim Area Operations Controller Field Service Managers (Min. One Per DM) Silicon Valley Branch Saualofa ”Sally” Matua Human Resource Manager Recruiting Office Admin Account Managers (Embedded) Silicon Valley Area Corey Wiltshire Mobile District Manager South Bay Area 18Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Experience Resume Gina Coleman Area Vice President Silicon Valley Area Current Role • Lead delivery of service to 59,000+ weekly hours in Silicon Valley market • Support Global/National Account portfolio • Support 8 District Managers • Implement and monitor ongoing compliance with all company-wide programs such as licensing, investigations, and office procedures • Lead analysis of operational and financial indicator for continuous improvement • Generate new business through partnership with Business Develop Manager Work Experience Securitas USA, Area Vice President – Silicon Valley Area Securitas USA, District Manager – Silicon Valley Allied Universal, General Manager – San Jose Allied Universal, Director of Operations – San Jose AlliedBarton, District Manager – San Jose AlliedBarton, Account Manager – Amazon Lab126 Securitas USA, Account Manager – Abbot Vascular Professional Affiliations and Certifications ASIS, SF Bay Area Chapter Emergency Response Instructor (expired) Securitas Security Management Training, Levels 1-5 Education Appalachian State University, Boone, NC – BS in Political Science 19 Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Experience Resume Nanette Jacoby District Manager, San Jose CA. Securitas Security Services USA, Inc. Representative Assignments • District Manager Securitas Security Services, 2012-Present • Roving Account Manager, Allied Barton, 2005-2012 • Scheduling Manager, Securitas Security Services, 2000 -2005 • Security Officer, SOC Operator and Scheduling Manager, Pinkerton 1991-2000 Education/Training/License • Heald Business College, degree 1992 Professional Affiliations • Member, American Society for Industrial Security (ASIS) International 20 Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Proposal from Securitas Big-picture security strategy needs an organized, tactical approach. The Securitas Service Roadmap is our proven framework that guides your accounts’ continued success: Operational delivery and transition expertise Transition, days 0-30 Perform initial site risk assessments, regular facility visits, and assemble the security team with certified and trained officers. Implementation, days 30-60 Ensure smooth, daily on-site operations, adjust program as needed based on initial feedback, procedures and site leadership assessment testing. Enhancement, days 60-180+ Assess service performance with on-site personnel, analyze security goals and custom KPIs to determine success evaluation and service plan refinement. Development, days 180+ Ongoing account assessments, leadership annual meetings, and mutually beneficial solutions From day 0 to 180+, we deploy global best-practices and implement with local precision across your organization, striving for your perfect scorecard. 21 Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Uniforms To be fully effective, a security officer should be highly visible. We have found that one of the most practical methods of accomplishing this is to make sure that every Security Officer on post is well uniformed with the Securitas emblem clearly in evidence. The Securitas logotype is a critical element to our uniforms, with three red dots representing our company’s core values and serving as an unmistakable identifier. Securitas USA has a variety of core uniform styles available to offer ^Client^, allowing you to select the appropriate uniform for your site. The manager of the Uniform or Human Resources department will issue the number of uniforms required by the contract and also tailor the uniform as needed. At any point in time that the staff needs replacement of uniform part(s), the employee can contact the manager of the Uniform or Human Resources department directly to coordinate the pick-up/delivery of the new uniforms. The Uniform or Human Resources department will supply uniforms during off hours to accommodate employees’ schedules. 22 Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Proposal from Securitas We can’t wait to get to know you Building with care and resilience Sustainability is a strategic advantage that delivers lasting value for our clients, our people, and the planet. It’s a critical component of our business strategy and one of the many ways we’re helping to raise the bar across the industry. 1 — Develop our people Securitas is dedicated to helping its people succeed by focusing on well-being, creating high-performing teams, and investing in growth and development. Our sustainability strategy: 2 — Decarbonize business Securitas’ long-standing commitment to reducing environmental impact has provided lasting benefits for our clients, our people, and the planet. 3 — Demonstrate integrity Guided by integrity, vigilance, and helpfulness, Securitas is dedicated to fostering a culture where doing the right thing builds lasting trust and creates long-term value. 23 Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Proposal from Securitas We can’t wait to get to know you This proposal highlights where Securitas can create value, but the specifics are shaped through collaboration. As we learn more about your operations, challenges, and objectives, we design a program that aligns our full capabilities to your unique needs. From on-site security to mobile response, remote services, risk intelligence, fire safety, integrated technology and more — we offer a complete security solution. Thank you for considering Securitas Global expertise Local structure Integrated security Intelligence leaders Security partners 24 Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Proposal from Securitas Security Investment Summary The investment summary supports a structured security program that integrates personalized risk assessment, trained security officers, on-site execution, and continuous improvement of your site(s) safety. POSITION BILL RATE PER HOUR OVERTIME/HOLIDAY RATE Monthly Estimated Total Security Officer (x3 Swing Shift; 128HPW) $37.17 $55.75 $20,616.96 Lead Security Officer (40hrs per week) $39.11 $58.66 $6,779.07 Marked Patrol Vehicle (x3 Toyota Corolla Hybrid) Fuel & Maintenance included $5,040.00 Estimated Monthly Cost $32,436.03 The overtime/holiday rate will apply to nine (9) holidays: New Year's Day, Martin Luther King Day, President's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Friday After Thanksgiving, and Christmas Day. What's included in bill rates? Bill rates are inclusive of: Employment, workforce operations and benefits Recruitment, background screening and hiring costs. Complete uniforms for each season, including replacements as needed. Employee wages, payroll taxes and insurance. In accordance with the Affordable Care Act, the opportunity for all eligible employees to enroll in a subsidized ACA compliant Bronze medical plan. Free life insurance and paid time off / vacation typically 1 week after one year; 2 weeks after five years; 3 weeks after ten years (in accordance with any local / state laws that may apply). Training, development and recognition for officers Introductory, pre-assignment and paid on- site training. Advanced Certification Training 1, 2, and 3 with e-learning technology. Learning Management System to track completed courses and test scores. Site-specific written test based on post orders and client policies. Excellence in Service performance recognition program. District award qualification for Officer of the Month, Officer of the Quarter and Officer of the Year. Compliance and continuous account development Monthly service review and planning meetings with local district manager. Computer-based post orders, including client emergency response procedures. 24-hour National Communications Center. Department of Homeland Security SAFETY Act Designation. Investment Summary Disclaimer: The prices for security officer and related services as quoted above are valid for a period of 90 days from the date of this proposal. Additionally, there is a $175 daily fee for an additional vehicle when extra staff is requested. Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Proposal from Securitas Electric Vehicle Option ELECTRIC VEHICLE OPTION BILL RATE PER HOUR OVERTIME/HOLIDAY RATE MONTHLY ESTIMATED TOTAL Marked Patrol Vehicle (x3 Hyundai Kona Electric) Maintenance included $4,050.00 Securitas Mobile Patrols (5 min.) 1 Visit per Night (to move vehicles) $525.00 Estimated Total Monthly Cost: $4,575.00 Additionally, a daily fee of $186 will be charged when 4th vehicle is requested for Holidays/Events. Securitas Observed Holidays are as follows: Nine (9) holidays: New Year's Day, Martin Luther King Day, President's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Friday After Thanksgiving, and Christmas Day. Hyundai Kona Electric •$1,350/month per vehicle (maintenance included) •Charging Provided by Town •Securitas Patrol will move vehicles from Charging Ports Overnight. •Estimated cost for Three $4,050.00 (plus Charging) •Vehicle to be branded with Town Logo •$186/Day for Additional Vehicle. Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Rossmoor - Walnut Creek, CA HOA Case Study Want more case details? Reach out to Tom Cashion, tcashion@rossmoor.com −Reduced Safety Concerns −To help reduce the fear for personal safety. Securitas provides Rossmoor with 24-hour service consisting of gate officers, Emergency Medical Technicians (EMTs), Stairtrac officers, and patrol officers that staff the Rossmoor public safety office. −2022 Security Officers of the Year for Heroism −Andres Osorio (Securitas EMT at Rossmoor HOA) and Ritesh Raj (Securitas Security Officer) did an excellent job realizing the severity of a situation at Rossmoor where a resident fell and was unconscious. Both kept the patient calm and rendered the necessary first aid to the patient while waiting for paramedics to arrive on scene. Both heroes show courage, professionalism, and self-sacrifice while helping protect the residents at Rossmoor HOA. −Technology Implemented −The DwellingLive technology allows the On-site Guards to verify authorizing visitors and track guests who comes into the community. This also allows residents to have better control of their guest lists by selecting a feature which allows them to receive a text or an email informing them their guest has cleared the gate. Client Quote - Tom Cushion “I have been very impressed with how Securitas consistently helps me with issues that arise. They come from a position of, “yes.” I see this, “yes” from the requests to their officers, to their on-site manager, to their regional manager, and on and on. I have the pleasure of knowing all of them and they consistently exceed my expectations. This partnership demonstrates how valuable Securitas is and has been to our community. I highly recommend them over all others.” Case Reflection – Nathan Coyle, Area Vice President “Securitas has been servicing Rossmoor just over 16 years! Securitas offers a wide variety of security protective services such as Access Control for the multiple gates and access points to the community. We also offer specialized services such as Emergency Medical Technicians and Stair Track Operations. We’re basically 24 hours a day, 7 days per week to support the community. The technology that Securitas and Rossmoor has partnered together to develop has really brought another level of enhancement!” Services Provided Technology • On-site Guarding • Specialized Services • Mobile Guarding Challenges The number one fear of residents living at Rossmoor is personal safety or being a victim of a crime. Securitas has been able to increase the security posture by adding an Access Control System, including license plate recognition at the front gate, and analytic cameras throughout the community to enhance our On-site guarding capability, performance, and the overall safety of the community. Technology Implemented Key Results Reduced Safety Concerns 2022 Security Officers of the Year for Heroism 26 Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Government Client References Company Name Contact Name Phone Number Email Address Details Shasta County Support Services Leticia Swanson (530) 229 - 8244 llswanson@shastacounty.gov 800 Hours per Week, Client since 2015 Company Name Contact Name Phone Number Email Address Details CalSTRS Kristin Abrahamson (916) 414 - 1099 Kristin.abrahamson@jll.com 1,500 Hours per Week, Client since 2010 Previous Client Reference Company Name Contact Name Phone Number Email Address Details Eagle Ridge HOA Ray Ivivech, Board Member (408) 469 - 1980 Raymivi2@gmail.com 428 Hours per Week, Client from 2012 to 2026 27 Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 See a Different World At Securitas, we see evolving threats affecting your organization. The urgency of your priorities. And how they all may change tomorrow. With over 150 years of keeping people safe, we see the power of blending technology and human talent. That's why our Integrated Guarding solutions deliver an unmatched blend of On-site, Remote and Mobile Guarding and/or Electronic Security expertise. 28 Docusign Envelope ID: A1BDA7B1-1071-87B8-81F0-A6BC92FC1635Docusign Envelope ID: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Certificate Of Completion Envelope Id: 74EF0361-40DC-87A6-8132-D8A79508F5F4 Status: Completed Subject: Complete with Docusign: Attachment_2_-_Securitas_Agreement_FY26-27_$325K_(Compressed).pdf Source Envelope: Document Pages: 33 Signatures: 1 Envelope Originator: Certificate Pages: 4 Initials: 0 mark.triska AutoNav: Enabled EnvelopeId Stamping: Enabled Time Zone: (UTC-08:00) Pacific Time (US & Canada) mark.triska@securitasinc.com IP Address: 136.226.79.27 Record Tracking Status: Original 9/18/2026 1:54:29 PM Holder: mark.triska mark.triska@securitasinc.com Location: DocuSign Signer Events Signature Timestamp Cody Einfalt ceinfalt@losaltoshills.ca.gov Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 50.239.26.174 Sent: 9/18/2026 1:55:33 PM Viewed: 9/18/2026 1:56:15 PM Signed: 9/18/2026 1:56:55 PM Electronic Record and Signature Disclosure: Accepted: 9/18/2026 1:56:15 PM ID: b87f87e1-2bd9-4e42-ba79-e93dda2a6fc3 In Person Signer Events Signature Timestamp Editor Delivery Events Status Timestamp Agent Delivery Events Status Timestamp Intermediary Delivery Events Status Timestamp Certified Delivery Events Status Timestamp Carbon Copy Events Status Timestamp Nanette Jacoby nanette.jacoby@securitasinc.com Security Level: Email, Account Authentication (None) Sent: 9/18/2026 1:56:57 PM Electronic Record and Signature Disclosure: Not Offered via Docusign Witness Events Signature Timestamp Notary Events Signature Timestamp Envelope Summary Events Status Timestamps Envelope Sent Hashed/Encrypted 9/18/2026 1:55:34 PM Certified Delivered Security Checked 9/18/2026 1:56:15 PM Signing Complete Security Checked 9/18/2026 1:56:55 PM Completed Security Checked 9/18/2026 1:56:58 PM Payment Events Status Timestamps Electronic Record and Signature Disclosure ELECTRONIC RECORD AND SIGNATURE DISCLOSURE From time to time, Securitas North America (we, us or Company) may be required by law to provide to you certain written notices or disclosures. Described below are the terms and conditions for providing to you such notices and disclosures electronically through the DocuSign system. Please read the information below carefully and thoroughly, and if you can access this information electronically to your satisfaction and agree to this Electronic Record and Signature Disclosure (ERSD), please confirm your agreement by selecting the check-box next to ‘I agree to use electronic records and signatures’ before clicking ‘CONTINUE’ within the DocuSign system. Getting paper copies At any time, you may request from us a paper copy of any record provided or made available electronically to you by us. You will have the ability to download and print documents we send to you through the DocuSign system during and immediately after the signing session and, if you elect to create a DocuSign account, you may access the documents for a limited period of time (usually 30 days) after such documents are first sent to you. After such time, if you wish for us to send you paper copies of any such documents from our office to you, you will be charged a $0.00 per-page fee. You may request delivery of such paper copies from us by following the procedure described below. Withdrawing your consent If you decide to receive notices and disclosures from us electronically, you may at any time change your mind and tell us that thereafter you want to receive required notices and disclosures only in paper format. How you must inform us of your decision to receive future notices and disclosure in paper format and withdraw your consent to receive notices and disclosures electronically is described below. Consequences of changing your mind If you elect to receive required notices and disclosures only in paper format, it will slow the speed at which we can complete certain steps in transactions with you and delivering services to you because we will need first to send the required notices or disclosures to you in paper format, and then wait until we receive back from you your acknowledgment of your receipt of such paper notices or disclosures. Further, you will no longer be able to use the DocuSign system to receive required notices and consents electronically from us or to sign electronically documents from us. All notices and disclosures will be sent to you electronically Electronic Record and Signature Disclosure created on: 3/25/2022 6:50:00 AM Parties agreed to: Cody Einfalt Unless you tell us otherwise in accordance with the procedures described herein, we will provide electronically to you through the DocuSign system all required notices, disclosures, authorizations, acknowledgements, and other documents that are required to be provided or made available to you during the course of our relationship with you. To reduce the chance of you inadvertently not receiving any notice or disclosure, we prefer to provide all of the required notices and disclosures to you by the same method and to the same address that you have given us. Thus, you can receive all the disclosures and notices electronically or in paper format through the paper mail delivery system. If you do not agree with this process, please let us know as described below. 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